Q. Can you supply to our Purchase Order without payment in advance?
A: Yes we can quite often agree automatic credit terms and you can simply email or fax your order to us and we will ship an invoice with your order. However, this can not always be offered automatically and you are advised to ask first by contacting us through our contact form and you should also read our credit terms page.
Q. What payment options do you accept?
A: We can accept online orders and you can pay by Credit Card (including Visa and MasterCard) or even via Paypal! We can also accept payment electronically by Wire Transfer or BACS. Read more about our payment terms.
Q. Do you supply to my country?
A: Well we have supplied to some wonderful and distant places so the answer is almost certainly yes! We supply regularly to the US, Canada, China, Japan, Taiwan, Australia, the UK and most of Europe. Read more about our delivery service.
Q. Do you really offer free delivery worldwide?
A: Yes, it is true! We use express airmail services to locations all over the world. Read more about our delivery service.
Q. How should I store my X-Gluc once I receive it?
A: X-Gluc does not like exposure to the air, moisture or direct light. It should also be refrigerated. Read more about how to handle your X-Gluc.
Q. How do you keep your prices so low?
A: We do not have the overheads of running a large catalogue of products nor do we have to engage in expensive marketing as we have an excellent internet presence, positive word of mouth and repeat customers. Instead, we focus on servicing our customers the best we can with a very fair price on key products. We operate an online business which keeps our costs low and we aim to gain more and more valued customers by offering them excellent value and service.
Q. What is the quality standard and purity of your X-Gluc?
A: Our X-Gluc is the highest purity available; you would struggle to find a better source for your research grade X-Gluc. We have provided a typical specification for the goods that we supply below.
| Property | Result |
|---|---|
| Product Name | 5-Bromo-4-chloro-3-indolyl beta-D-glucuronic acid cyclohexylammonium salt |
| CAS Number | 114162-64-0 |
| Purity (TLC) | >99% |
| Water (KF) | 1.2% |
| Solubility (2% DMF) | Clear and colourless solution |
| H-NMR | Conforming to Structure |